Frequently Asked Questions

We offer the fastest turnaround time in the industry. Select products, including Woven Labels, offer a 7-9 business day rush turnaround option. Standard turnaround time is 10-12 business days. Turnaround time starts from the day your digital proof/sample photo approval is complete.

We only require the size and quantity to provide an accurate price quote for most of our custom products. We can provide a custom wholesale price quote based on your exact artwork and specifications for bulk orders of 20,000pcs or more. Contact our sales team for a custom quote and we will reply with accurate pricing and an estimated delivery date within 1 business day.

No! Your order includes free graphic artwork and unlimited revisions. You will receive your free digital proof within 24 business hours of placing your order. The pricing on our website is complete, only add shipping. Sales tax only applies to orders shipped within NY. There are no additional setup costs or hidden fees.

Yes! All custom orders receive a free digital proof for approval within 24 business hours. You will be able to review your exact label specifications and make any changes if necessary before we manufacture the full order.

We offer the lowest minimum order quantity. 5pcs for woven labels and patches, 5pcs for printed labels, 5pcs for embroidered patches.

Woven labels have soft, finished edges that will not fray. Cotton labels have two finished edges and two unfinished edges when cut to size. We recommend cotton labels have the cut ends folded back (end fold style) or sewn into a seam.

No! We use only the highest quality, color-fast threads that will never fade or bleed in the wash.

We recommend you always test first on a sample garment. You may use a heat press or home iron. For labels, set heat press to 325F or home iron to medium heat/cotton setting. Press firmly for 20-25 seconds and let cool completely.

We recommend you always test first on a sample garment. Set heat press to 285F or home iron to medium/low heat. Place small swatch cotton/heat resistant material over transfer and press firmly 20 seconds. Wait 2-3 seconds then peel immediately. Let cool completely.

Our New York office is open Monday through Friday 9:00am to 5:30pm EST. You may call us anytime at 1 (855) 679-0009 or e-mail us at sales@qualitywovenlabels.com.

We work with manufacturing partners both in the USA and around the globe. Our clothing labels and patches are primarily produced at 5 star facilities in China and India. We are also able to provide a custom quote for clothing labels manufactured in the USA when requested. Printed products including basic hang tags are printed locally in New York City. If you have any other about where our products are manufactured please let us know.

We can work with most common file formats. We prefer high quality vector file formats such as .ai or .pdf. If providing bitmap such as .jpg or .png, please provide 300dpi print resolution. We will inform you right away if we have any problem with your artwork file.

Yes! Provide a detailed description with your order and one of our talented graphic artists will create your label layout for free. You will be able to review and approve your free label artwork before your order is put into production.

Woven labels include up to 8 colors at no additional cost. Digital labels can have unlimited colors. Screen printed labels can have up to 4 colors printed onto the label material.

We will match your artwork as close as possible. If you have a PANTONE™ color code you would like us to match, please include this in the Notes and Comments section of your order. Please note, we cannot guarantee an exact thread to Pantone match, but we are confident we can achieve the closest match possible. See our online Pantone reference chart here.

Only a simple font can be used for any font 8pt or smaller. Caps works best at the smallest sizes. The absolute smallest text for woven labels and Deluxe Imprinted labels is 6pt. The smallest for screen printed labels is 5pt.

If your design is photo-realistic, contains many small details, or has complex color blends, then our digital labels may be right for you. This process provides unlimited colors and fine detail using a state-of-the-art digital printing process.

We stand by our 100% satisfaction guarantee. If for any reason you are not fully satisfied with your label order you may return the labels and we will redo your order for free at your request or refund your money in full.

Orders ship via FedEx or USPS. Standard shipping on any label order under 1,000 pieces to the continental U.S. is $12.95. For alternate quantities and locations, all shipping costs will be clearly outlined on your order invoice so that all costs may be reviewed before your account is charged. You will be emailed a tracking number when your order leaves our facility.

Yes! Simply include the account number in the detailed description section of your order and we will ship your order on your account.

Orders shipped to international locations may be subject to the customs and duties charges required by that country.

Quality Woven Labels, Inc. is a New York registered company. Only orders shipping to a New York address will have sales tax added to their order total. All costs will be clearly outlined on your order invoice before your account is charged.